Getting Connected

Adobe Connect makes it possible for people around the world to participate virtually in iDigBio meetings, workshops, webinars, and events!

It takes just a few simple steps to get connected:

1. Ensure you are ready to connect to your event:

Plug in your headset (or your set of headphones/earbuds).

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Using a headset will minimize or eliminate feedback or extraneous background noise.
If you prefer to use your computer’s built-in microphone, you must use headphones or earbuds, or you and everyone else in the meeting will experience feedback problems with the audio.

Find a quiet location with a strong internet connection.
Test your computer and internet connection using the Adobe Connect Diagnostic Test.

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Install or update your Adobe Flash Player. This may require administrative rights on your machine.
Install the Adobe Connect Add-In.
For a quick introduction to Adobe Connect, watch this 2-minute tutorial: Attending a meeting

2. Join the Adobe Connect meeting room

Enter the URL provided by your meeting host into your web browser (e.g., Chrome, Firefox, Safari)
Select Enter as a Guest
Type your First and Last Name in the box provided
Click Enter Room

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If you want to get familiar with Adobe Connect, you can practice using this meeting room: http://idigbio.adobeconnect.com/test
Select Enter as a Guest, type your First and Last Name, and click Enter Room.
If your meeting is setup to use an integrated teleconference, you will be prompted to select how you want to connect your audio. To use your computer, select Using Microphone (Computer/Device) and click Join. To connect via telephone, you can have Adobe Connect call your telephone by entering your phone number and clicking Join. Or you can view the information on how to dial-in yourself and then click Done.

3. Start your Audio

If the host has enabled microphone rights for participants, you can enable your microphone by clicking the microphone icon so that it turns green. If there is a line through the green microphone icon, you are muted.

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If the host has enabled microphone rights for participants, you will have a white microphone icon at the top of the screen . To enable your microphone, click the microphone icon so that it turns green . If there is a line through the green microphone icon , you are muted.
If your microphone volume is too loud or too soft, click the arrow next to the microphone icon, choose Adjust Microphone Volume…, move the slider, click OK.
Ensure the speaker icon at the top of the screen is green . If the icon is white , click it to make it turn green. When the icon is white, your speakers are off and you will not be able to hear anything. If your speaker volume is too loud or too soft, click the arrow next to the green speaker icon, choose Adjust Speaker Volume…, move the slider, and click OK.

4. Start your Video

If the host has enabled webcam rights for participants, you can enable your webcam by clicking the webcam icon so that it turns green. Then, click Start Sharing at the bottom of the video preview.

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If the host has enabled webcam rights for participants, you will have a white webcam icon at the top of the screen . To enable your webcam, click the webcam icon so that it turns green . Then click Start Sharing at the bottom of the video preview.

5. Having trouble?

At any point during your meeting, you can type a message into the Chat window of Adobe Connect.
Try using Chrome as your browser.
You can send an e-mail to help@idigbio.org

Meeting Courtesy

Join the meeting early. Give yourself at least 10 minutes to get connected.
If you join after the meeting has started, wait for the host to ask who joined to prevent potential interruption of the speaker.
Limit background noise by making sure you are in a quiet area.
Speak clearly and concisely.
Mute yourself when you are not speaking.
Silence your mobile devices.
Be a good listener – minimize distractions, don’t multitask, etc.
Behave as you would in a face-to-face meeting – be courteous, don’t interrupt, watch your body language, etc.

Having a Good Experience

Follow these guidelines to have a good experience with your Adobe Connect event:

Learn how to operate your system’s microphone, speakers, and camera before connecting.
Always use a headset (or a set of headphones/earbuds) for good audio quality and minimal reverberation.
Use the Audio Setup Wizard from the Meeting menu to set up your sound.

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On the Test Sound Output screen, did the sound come out of where you thought it would? If not, check your default playback device. Was the sound too loud or too soft? Adjust your speaker volume.
On the Test Microphone Volume screen, were you too loud or too soft? Adjust your microphone volume.

Optimize your Adobe Flash settings.

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In the main Adobe Connect window, right-click and choose Settings…
On the Display tab, ensure that Enable hardware acceleration is checked.
On the Privacy tab, click to Allow Adobe Flash to use your camera and microphone, and click Remember.
On the Local Storage tab, ensure that the slider is all the way to the right (“Unlimited”).
On the Microphone tab, ensure that Reduce Echo is checked.

Minimize the demands on your computer.

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Only run what you will need during the meeting (notes, presentations, etc.).
Shut down unnecessary applications running in the background before you join the meeting, particularly web applications (email, chat, VPN, etc.), because these will compete for your computer’s CPU, memory, and internet bandwidth.
In some cases, other applications will already be using the camera or microphone drivers, which will prevent Adobe Connect from using them for the online meeting.

Minimize competition for your internet bandwidth.

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Wired internet connections are strongly preferred over wireless connections.
Avoid connecting from places that have slow internet bandwidth, such as coffee shops.
If you are having poor sound quality, try shutting down your camera to reduce demand on your internet bandwidth.

Pre-select your default audio devices.

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On a PC: Right-click the speaker icon in the system tray and choose Playback devices. Right-click your headset/headphones and select Set as Default Device. While you’re here, choose the Recording tab. Right-click your headset/microphone and select Set as Default Device.
On a Mac: Click on the System Preferences icon. Click on the Sound icon. Click on Output. Select headphones.

Tips for Meeting Hosts

Be prepared! Setup your room layouts in advance, upload and test your content, etc.
Send event invitations and reminders and include a link to this wiki page to ensure your participants are ready.
Directly connect to the fastest internet connection possible.
Don’t forget to start the recording!
Use End Meeting to close the meeting, which will shut down the room and automatically close any polls, etc.

Need additional help?

The Adobe Connect User Community has a wealth of materials, tutorials, videos, overviews, etc. Some specific items you might want to check out are:

For Participants:

For Hosts:

Web Conferencing

Contents

Getting Connected